5* PADI IDC Centre for all Diving / Equipment

Delivery Information

  1. In stock items will generally be dispatched the same day but some out of stock products may take longer, although we will call you if an item is out of stock with an expected delivery time and you can decide if you wish to proceed. All delivery dates are not guaranteed and are estimates only, although Aquanauts will always strive to make sure your goods are delivered within 3-7 working days. Aquanauts cannot be held liable for delays caused by Royal Mail, DP Local or any other courier.
  2. Any claim based on any defect in quality or condition of the products must be notified to us within 10 days of delivery after which it will be assumed you have accepted the goods.
  3. Risk of damage to or loss of the product shall pass to you at the time they are delivered.
  4. For UK couriered consignments we reserve the right to charge a GBP15 (£15) charge for redirection to an address other then the delivery address specified in your original order. If no delivery address is specified consignments will automatically be sent to the billing address.
  5. FREE and Express UK mainland deliveries with an order value over £40 (see exceptions * ** http://www.aquanauts.co.uk/free-delivery)  will normally be sent using an DPD Local courier or Royal Mail. 2 delivery attempts will be made to the specified address, at which point your goods will be held in the nearest depot for collection for 3 days, during this time a 3rd attempt may be arranged through Aquanauts at a cost of £8. If not collected the goods will be returned to Aquanauts, and we will refund your item minus charges of up to £15 for all incurred courier costs.
  6. We do not accept any liability for delays caused by items that are out of stock at the time the order is placed, although we will call you if an item is out of stock with an expected delivery time and you can decide if you wish to proceed.
  7. Please note if your parcel is left in another location at your request, without a signature, you forfeit your right to make any claim with ourselves or the courier in the event of loss or damage.
  8. Although an item may show "In Stock" on-line, it may be out of stock due to the high volume of sales. Please contact 01752 228825 to check stock levels before ordering any item that is required in a specific time frame.
  9. All stated delivery times are estimated from date of dispatch, but please be aware that we can't be liable for delays outside of our control.
  10. Orders must be placed before 11am (Monday - Friday) to ensure items are dispatched that day.
  11. Our delivery service does not include weekends, which can be arrange with an additional cost. Please contact the shop 01752 228825 to obtain price.